Welcome to DigiKart, your preferred online shopping destination. Our User Policy outlines the terms and conditions for using our platform, ensuring a safe, convenient, and enjoyable shopping experience for all users.

1. User Registration

To use DigiKart, you must complete the user registration process. You are required to provide accurate information, including your name, contact details, and other requested information. We are committed to safeguarding your privacy and security.

2. User Account

Upon registration, you will have a user account on DigiKart. You are responsible for maintaining the confidentiality of your account details, including your password. Do not share your login information with anyone else.

3. Product Information

DigiKart strives to provide accurate product descriptions, images, and pricing. However, if you notice any discrepancies or inaccuracies, please contact our customer support for assistance.

4. Placing Orders

When placing orders on DigiKart, ensure that you select the correct products and quantities. Orders are considered final upon confirmation. If you need to cancel an order, please refer to our cancellation policy.

5. Payment Methods

DigiKart accepts various payment methods, including credit/debit cards, online banking, Easy Paisa, Jazz Cash and cash on delivery (COD)

6. Order Delivery

We aim to deliver your orders within the specified time frame, typically within 5-7 business days. If your order does not arrive within 7 days, please contact us for assistance

7. Returns and Exchanges

You can request returns or exchanges for products with manufacturing defects, products not matching the description, damaged products upon delivery, or items with broken seals. Refer to our returns and exchange policy for more details.

8. Privacy and Security

We take your privacy and security seriously. DigiKart employs advanced security measures to protect your personal information. Your data is treated with utmost confidentiality.

9. Communication

DigiKart may communicate with you through email, notifications, or other electronic means. By using our platform, you agree to receive such communications and updates.

10. Responsible Use

Users are expected to use DigiKart responsibly and ethically. Any abusive or harmful behavior, including misuse of the platform, will not be tolerated.

11. Contact Us

For inquiries, assistance, or feedback, please contact us at customer@digikart.pk We are here to assist you and ensure your DigiKart experience is exceptional.

12. Feedback and Suggestions

We welcome your feedback and suggestions. Your input is invaluable in helping us enhance our services and your overall shopping experience.

13. Compliance with Policies

Users must comply with all DigiKart policies and guidelines. Failure to do so may result in account suspension or termination.

Thank you for choosing DigiKart as your online shopping partner. We look forward to serving you and providing you with a memorable shopping journey